![]() This will have no long-lasting affect on Southwest’s reputation,” said Henry Harteveldt, a travel analyst with Atmosphere Research Group. Tuesday’s delays added to the picture of an airline that has struggled more than most with technology issues. Transportation Secretary Pete Buttigieg retweeted an FAA post about the ground stop, adding, “We are here to ensure passengers have strong protections when airline failures like this affect their plans.” He referred travelers to a Transportation Department checklist of passenger rights, and his press secretary noted that “no other airlines experienced disruptions.” WATCH: How Southwest’s operational meltdown upended passengers’ travel plans On the positive side, Southwest had only about a dozen flights canceled, roughly in line with other major airlines, according to FlightAware. Southwest urged customers to check on their flight status “and explore self-service options” for travel as the airline worked on restoring its operation.īy late afternoon on the East Coast, more than half of all Southwest flights were delayed, and the airline accounted for half of all delays nationwide. “Early this morning, a vendor-supplied firewall went down and connection to some operational data was unexpectedly lost.” ![]() “Southwest has resumed operations after temporarily pausing flight activity this morning to work through data connection issues resulting from a firewall failure,” the Dallas-based airline said in a prepared statement. The hold on departures was lifted by mid-morning Eastern time, according to Southwest and the Federal Aviation Administration, but not before traffic at airports from Denver to New York City backed up. ![]() DALLAS (AP) - Southwest Airlines planes were briefly grounded nationwide Tuesday for what the airline called an intermittent technology issue, leading to more than 2,200 delayed flights just four months after the carrier suffered a much bigger meltdown over the Christmas travel rush.
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